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Discussion Starter · #1 ·
Hello,

I recently purchased a DS4, 61 plate from a dealership and stupidly didn't check the radio/sound was working.

I phoned them when I realised and they advised taking to an audio specialist...

Well, 2 specialists have looked and couldn't find the fault. It was then taken into a Citreon garage who thought it needed a system update but then said it was actually the amp.

New amp has been ordered for delivery this Monday, but after the guy at garage paid for it they told him its not 100% guaranteed to be the amp!

Obviously now waiting until Monday to see if it is the amp, but garage have offered a full car refund if they cant solve it.

Really don't want to get rid of the car , no problems at all apart from this...

Any ideas what else it could be? All fuses have been check...

I'd rather spend a bit more money myself fixing it than refunding the car so if it's not the amp then I'm just curious of what else it could be and if it's likely to be an expensive job...

Surely it can't be unfixable?!!


It's a Denon sound system if this makes any difference..
Thanks for reading.
 

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Discussion Starter · #3 ·
Thank you , do you mean the place I bought from? It came with a 6 month warranty (max £500.).. and the amp was £450 plus diagnostic so not sure I can ask them for much more.... :/
 

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How recent was it, there are consumer rights if it was not as advertised from genuine garages.
 

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Discussion Starter · #5 ·
16th March 2021.. its been there more than I've actually had it since buying.. . I'm not sure they even knew it wasn't working when I took it away, bit stumped what to do if it isn't the amp.
 

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difficult call, depends how much you want the car. I suppose wait and see is the only option.It could get expensive if the whole headunit needs replaced, or could be a trivial software fix.
 
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