1.Looks 8 its a great car but not stunning looking
2. Reliability has to be 10
3. Customer service 7 not had need of it really but they promised to do a couple of things when I purchased which they still have'nt done.
Looks - 9. Ride hide just looks too high. That's a work in progress for me.
Reliability - 10. Well 10 due to having no issues so far in a year. Well technically a 9 as the boot up is slow but not broken.
Customer Service - 9. So far so good, my only issue so far was the 'complimentary' clean after the service wasn't fantastic. Outside was good, inside not great. I suppose it's not strictly customer service but nothing is perfect.
Reliability . 9.5 (had no problems to date but not to sure about the gearbox )
Customer service . 9.5 ( used the same dealer for years never had a problem , the sales side of things has started pushing products that I don't want but that's the only down side)